Delete your Ada data

Ada by Flowra Technologies Limited

Delete your account

If you added an email address to Ada:

1. Open Ada and tap Household.
2. Tap the settings icon (⚙).
3. Open Your account and tap Delete my account, then confirm.

This deletes your account, its email address and its usage records, and signs out every phone using it. Your household information on your phone stays there; to delete that too, follow the steps below.

You can also email privacy@adabyflowra.com from the address on your account and ask us to delete it. We'll confirm when it's done.

Delete everything on your phone

1. Open Ada and tap Household.
2. Tap the settings icon (⚙).
3. Open Data and tap Reset all data, then confirm.

This deletes everything Ada holds on your phone and asks our service to delete everything it holds for your copy of Ada. If this phone was signed in to an account, it is signed out; the account itself stays until you delete it as above.

By email

Email privacy@adabyflowra.com from any address and tell us you'd like your Ada data deleted. We'll confirm when it's done.

What is deleted

• On your phone: your household records, conversations and settings.
• On our service: your app identifier, usage records, request records and any temporarily stored responses.
• If you delete your account: your email address, your account's usage records and its link to every phone.

What may be kept, and for how long

• Our AI service provider may keep requests for up to 30 days for security and abuse monitoring, under its own terms.
• Copies you exported, or your phone's own backups, are under your control and are not deleted by Ada.